What we do
Morristown Express Plumbing is a 24/7 phone line that connects Morristown and Morris County homeowners with licensed plumbers. We cover drains, sewers, leaks, water heaters, fixtures and commercial plumbing, and we are based at 22 South Street in Morristown.
Everything starts with a call to (908) 357-1542. There are no online booking forms, so you talk to a person about the problem and decide on the spot. If you are not sure whether your problem is urgent, call anyway and the dispatcher will help you decide.
The line is built for the moments when water is already where it should not be. A tripped basement sump pump, a backed-up main drain, a water heater that has stopped heating and a pipe that has split behind a wall all get the same treatment. You describe the problem, we match it to a licensed plumber, and you hear the plan before anyone drives out.
How a call works
The process is short on purpose.
- You describe the problem and your address.
- You hear a clear price before work starts.
- A same-day appointment is offered when the schedule allows.
- A licensed plumber arrives and explains the repair before starting.
Why the line is call-only
A plumbing problem rarely fits into a form field. The useful details are things like how fast the water is moving, whether the main valve turned off and which fixture is affected, and a person can sort those out in a minute or two on the phone.
That is why this site has no contact form and no chat widget. Calling is faster, it gets your address to a dispatcher right away, and it lets you ask questions while the problem is still in front of you.
Jobs the line handles
Most calls fall into a few groups. Drain and sewer work includes drain cleaning, hydro jetting, sewer line cleaning, sewer camera inspection and sewer line repair. Water heater calls cover repair, replacement, installation and tankless units.
Leaks and pipes are the other big group, from burst pipe repair and leak detection to repiping older homes. Everyday fixtures are covered too, including toilets, faucets and garbage disposals. For wet basements there are sump pump and basement waterproofing calls, and commercial plumbing is available for shops and offices.
What to have ready when you call
A few details help the dispatcher move quickly.
- The street address and the nearest cross street.
- Which fixture or pipe is involved and where it sits in the building.
- Whether you have found and closed the main water shutoff.
- Whether water is near electrical outlets, a panel or appliances.
- A good number to reach you if the call drops.
How to verify any plumber
New Jersey licenses master plumbers through the State Board of Examiners of Master Plumbers, part of the Division of Consumer Affairs. Ask any plumber for their license details and look them up on the Division's online license verification system. The Consumer Service Center can also help at (973) 504-6200.
Emergency or next available
Some problems cannot wait. Active flooding, a burst pipe, sewage backing up into living space and a gas smell all count as emergencies, and the line treats them first. For a gas smell, leave the building and call the gas utility or 911 before you call a plumber.
Other jobs, such as a slow drain, a dripping faucet or a water heater that is aging but still working, can be scheduled. Tell the dispatcher which kind of call you have and the appointment is set around that. Availability depends on the day, and we do not promise a specific arrival time over the phone.
Where we work
Our service area is Morristown and Morris Township plus Madison, Florham Park, Morris Plains and Parsippany-Troy Hills. See the service areas page for details, or browse every plumbing service we dispatch.
What this page does not claim
You will not find star ratings, award badges or made-up customer quotes on this site. Where we cannot show something you can check for yourself, we leave it out. The best proof is the license lookup described above, so use it with any plumber you are thinking of hiring, including the one we send.