Water is the first thing to know about Parsippany-Troy Hills. The township covers 25.35 square miles, 1.72 of them water, and the Rockaway and Whippany rivers both run through it. Glacial Lake Passaic once covered much of the area, which is part of why so many basements here sit on soggy ground.
When a pipe bursts or a sump quits mid-storm, call (908) 357-1542. Our dispatch is staffed 24/7, and we send licensed plumbers who can handle the plumbing side of a wet basement. Turn off the main supply, stay out of standing water near electrical equipment, and keep the line free for our callback.
Parsippany-Troy Hills at a glance
Three ZIP codes
07054, 07034 and 07878 are all covered, from Lake Hiawatha to Mount Tabor.
Wet-weather ready
We prioritize flooded basements, failed pumps and sewer backups when storms hit.
Open all night
Emergency calls are taken overnight and on holidays, so flooded basements never wait for morning.
Price before work
You get a clear price before we start, and same-day visits are offered when available.
Flooded basements and what Ida showed
After the September 2021 storm, Patch ran the headline that Parsippany got 6 inches of rain and major roads flooded. Homes on low ground took water through floors, window wells and floor drains, and many sump pumps were overwhelmed.
The lesson is practical. A pump with a battery backup and a clear discharge line is worth more than a new carpet. Our sump pump service covers testing, replacement and discharge checks before the next storm, and we answer after-hours calls when one fails mid-rain.
Walk your basement before the forecast turns bad. Pour a bucket of water into the pit and watch the float rise, the pump start and the water leave. If any step fails, call before the storm rather than during it.
Before we arrive if your basement is taking on water
Safety comes first when water and electricity share a room.
Sewer backups when the ground is saturated
Heavy rain does not only push water in from outside. It can also load sewer lines, and a floor drain that burbles after a downpour is a warning. Sewage in a basement is a health hazard, so keep family and pets out of it.
Shut off any appliance that drains into the line and call us. We start with main sewer cleaning and add a camera look if the blockage keeps coming back. If the stoppage is out under the street, the township will need to be involved.
Call the 24/7 line for a licensed plumber in Parsippany-Troy Hills.
Lake Hiawatha, Mount Tabor and Troy Hills
Parsippany-Troy Hills is a group of communities, including Lake Hiawatha with ZIP 07034, Mount Tabor with ZIP 07878, Troy Hills and Lake Parsippany. Streets near the lakes and the rivers tend to have higher water tables. Streets on the slopes tend to have well-drained basements but longer pipe runs.
Ask yourself where your house sits before deciding what to prepare for. Low-lying homes should focus on drains and pumps. Hillside homes should look at pressure, supply valves and water heaters.
How the highways shape our routes
I-80, I-287, US 46 and the other routes through the township are fast when open and slow when closed. We route by traffic conditions on the day and tell you honestly what the road picture looks like when you call.
If a crash or a flooded road blocks our usual path, dispatch picks another. That is the benefit of a crew that knows both the highways and the back streets. Tell us the nearest cross street and we will give you the best route in plain terms.
The township groundwater system
Parsippany-Troy Hills water is run by the Township Water Department, which the township describes as a groundwater-based system. If your water suddenly turns cloudy or loses pressure on the whole street, call the township first. If only your house is affected, the problem is likely inside the property.
Hardness and taste vary, so test your tap or ask the township utility about your area. For household problems, tell us about a dial that will not stop spinning and we can start tracing it.
Denville and Mountain Lakes
Denville and Mountain Lakes sit just across the township line, and we get calls from both. Homes there share the same hilly, lake-rich ground, so many of the same basement and drain issues apply.
We also serve nearby Morris Plains and Morris Township from the same Morristown office.
Parsippany-Troy Hills on the map
Frequently asked questions
Yes. We cover the main township ZIP 07054, Lake Hiawatha at 07034 and Mount Tabor at 07878. Those include Troy Hills and Lake Parsippany as well.
Yes. Our line is staffed 24/7, including storm nights when sump pumps and drains fail most often.
Sometimes. A properly working pump and drain path solves many cases. If water enters through foundation cracks, you may also need basement waterproofing work.
Yes. Shut the main, open a low tap and call us. We repair the damaged section and check the nearby run for stress, since a pipe that splits once often has a weak neighbor.
Call the Township Water Department for the street main. Call us for anything past your meter.
Yes. Mount Tabor has its own ZIP, 07878, and it is part of our coverage area. Give us your street when you call.